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EVSTAR Core Competencies
Warranty & Service Coverage
EVSTAR provides a comprehensive warranty lowering the costs for repair and replacement while allowing our clients to concentrate on sales. We offer CPOs a five year warranty with ADH coverage for their customers. We certify our technicians through each OEM program and are able to repair or replace chargers within 72 hours of a problem being detected. Our coverage is backed by national and global organizations who understand risk mitigation and technology equipment lifecycle solutions.
24/7 Monitoring & Customer Support
We offer reliable real-time network and hardware monitoring with remote management and end-user support. Our IT and electrical infrastructure monitoring ensure systems are functioning properly to eliminate downtime. EVSTAR can incorporate EVInsights (sensor to resell data) and other diagnostic tools to provide even more helpful information to our clients Our 24/7 call center will dispatch technicians to support maintenance and emergency calls.
Preventative Maintenance
Our Service team improves performance and maximizes uptime, supporting the 97% uptime industry standard. Even the most meticulously designed, engineered and equipped facility is only as good as the service team that supports it. With expert maintenance, service and support offerings for the most demanding environments, EVSTAR delivers the stringent maintenance programs your brand requires, the service it demands, and the responsiveness you deserve.
Site Assessments & Installation Services
Our power, civil, EV charging, and engineering assessments ensure a comprehensive overview of your project and needs in order to deliver the best solution for your individual needs. For installation services, our professional network executes seamlessly to deliver an outstanding customer experience with expert electricians who possess the knowledge and experience in EVSE installation including the necessary certifications.
Implementation Services
Our implementation services cover every aspect of the project to ensure success at launch. We obtain permit approval to ensure the construction plan meets local codes, zoning and land use. We understand the site infrastructure services required to support your EV Charging Stations so construction runs smoothly. We work with the AHJ to provide utility power to support EV Charging Stations. We procure and install the electrical infrastructure required to power your project. Finally, we document, test and verify the electrical distribution system to ensure that it’s functioning properly.
Coverage Across the U.S.
Licensed in all 50 States, we're here to help you wherever you are.
