Charge Point Operators

Purpose-built solutions for Charge Point Operators

Your chargers earn revenue. We keep them running.

Every hour a DCFC is offline, it costs you in lost revenue, in customer trust, and in operational firefighting. EVSTAR’s underwritten protection puts a service partner behind your entire DCFC fleet, so you can focus on growing your network, not managing equipment failures.

$3,750

Average revenue lost per DCFC per month of downtime at a busy corridor site

Based on research by McKinsey & Company (2023)

$3,208

Average amount a customer saves per claim with EVSTAR protection

Based on EVSTAR Claims Statistics (2026)

CPO SOLUTIONS

StarProtect Pro

Comprehensive protection plan for EV chargers at the date of purchase. Our full-service approach eliminates EV charger ownership challenges by managing every step of the process, from claim to repair.

StarProtect Legacy

Comprehensive protection plan for previously installed chargers when protection wasn't originally purchased. This enables partners to protect deployed assets and align coverage across their installed base.

StarProtect Extend

Comprehensive protection plan for chargers with no remaining OEM warranty. This allows partners to extend an asset’s life and maintain service continuity for chargers that remain operational but unprotected.

WHY CPOS CHOOSE EVSTAR

Stop Managing Downtime. Start Managing Uptime.

When a charger fails, you make one call. EVSTAR handles dispatch, parts sourcing, and repair. No chasing OEM warranty queues. No coordinating installers. No back-and-forth on coverage.

Predictable Costs. No Surprise Bills.

A single DCFC power module failure can run $2,000–$5,000 in parts alone. EVSTAR converts that unpredictable capital exposure into a fixed annual line item, making your OPEX budget defensible and your margins more stable.

Independent of the OEM. Always in Your Corner.

EVSTAR is OEM-agnostic. We source parts independently and our priority is your uptime SLA, not the OEM's service backlog. Your warranty doesn't expire when the OEM's does.

Portfolio Coverage. One Agreement, Every Unit.

EVSTAR covers your entire DCFC fleet under a single master warranty agreement, regardless of OEM brand, model, or age. Mixed fleets of BTC Power, SK Signet, Zerova, or any other manufacturer are all covered. One contract, one point of contact.

EVSTAR offers the
only underwritten warranty
in the EV industry

HOW IT WORKS

1

YOU REPORT. WE RESPOND.

Charger down? One call to EVSTAR activates a rapid response. We assess, coordinate, and dispatch service quickly, eliminating delays and reducing downtime.

2

WE SOURCE. WE FIX.

EVSTAR sources parts independently from our OEM supply chain. No waiting on the manufacturer's backlog or back-and-forth on coverage.

3

YOUR TEAM STAYS FOCUSED.

We handle billing, documentation, and reporting. You receive a single monthly summary across your entire portfolio. No administrative burden on your team.

Out of Pocket Cost Comparison

Select repairs to see how much EVSTAR protection saves you.

COMMON QUESTIONS

Our chargers are still under OEM warranty, why do we need this?

OEM warranties are typically 1–3 years, may cover parts only, and require you to navigate the manufacturer's claims process on their timeline. When your OEM warranty expires, you're fully exposed with no transition plan. EVSTAR runs parallel to or picks up where OEM coverage ends. And unlike the OEM, our priority is your uptime, not their service backlog.

What if we already have a reserve fund for repairs?

A reserve fund protects you against average failures, not clustered ones. When two or three units go down in the same month, your reserve gets wiped and you're back to unplanned capital draws. EVSTAR converts that unpredictable exposure into a fixed line item your finance team can model and defend, no matter how many units fail at once.

What happens to customer’s pricing if they have a lot of claims?

EVSTAR’s protection is a term contract, meaning the customer’s rate is locked in at purchase, regardless of claims activity. EVSTAR underwrites the risk across thousands of chargers and dozens of OEM relationships, which means no single customer's claim history changes their cost.