Purpose-built solutions for Service Providers
Your customers trusted you to install their EV chargers. EVSTAR helps you protect that investment and keep them coming back. As an EVSTAR service provider partner, you offer more than installation. You offer long-term confidence. With EVSTAR’s underwritten warranty programs, you give customers a reason to stay in your ecosystem long after the job is done.
Most warranty programs only cover new installations. StarProtect Extend is different.
StarProtect Extend is designed specifically for EV charging equipment that has already been installed, giving your customers a path to comprehensive, underwritten protection regardless of when or by whom their chargers were installed.
This opens a revenue opportunity that didn’t exist before. Every charger you’ve installed is now a potential enrollment. Every existing customer relationship becomes a chance to deliver added value.
EVSTAR doesn’t replace your service offering; it strengthens it.
When you become an EVSTAR service provider partner, you can embed your own preventative maintenance program and service level agreement directly into the warranty. Your PM schedule, your response commitments, your relationship, all wrapped inside a fully underwritten protection plan.
This means:
Customers have a clear, contractual reason to schedule regular maintenance through you, not a competitor.
Response time commitments you already stand behind are formalized and backed by underwriting strength.
EVSTAR administers the warranty. You own the customer.
Comprehensive protection plan for EV chargers at the date of purchase. Our full-service approach eliminates EV charger ownership challenges by managing every step of the process, from claim to repair.
Comprehensive protection plan for previously installed chargers when protection wasn't originally purchased. This enables partners to protect deployed assets and align coverage across their installed base.
Comprehensive protection plan for chargers with no remaining OEM warranty. This allows partners to extend an asset’s life and maintain service continuity for chargers that remain operational but unprotected.
EVSTAR underwrites previously self-underwritten warranties. This transfer takes the liability off the client and enables them to realize revenue upfront.
Select repairs to see how much EVSTAR protection saves you.
Yes! Our StarProtect Pro product is specifically built for new chargers.
Coverage is available for L2, DCFC, and distributed power units.
The approved list of OEMs can be found at https://evstar.com/evstar-approved-oems/. If you work with an OEM that is not covered, let us know, and we will work to get them approved.
Yes! EVSTAR warranties allow you to embed your preventative maintenance schedule and/or service level agreement into the warranty offering at a single price point.
EVSTAR programs are backed by AIG, a global insurer. This means when a charger breaks, there is real financial certainty behind the payout. It gives both you and your customer confidence that coverage will perform when it matters.
